Account & security
Signing up and in, passwords, two-factor and membership.
Account & login12 articles
- Create an accountCrowOn is free. Open crowon.app or the app and tap Get started. Choose an email and passwo…
- I forgot my passwordOn the sign-in screen, tap Forgot your password? and enter the email you signed up with. W…
- Turn on two-factor authenticationWith two-factor authentication on, signing in needs a 6-digit code from an authenticator a…
- Sign in with a passkeyWith a passkey you sign in with Face ID, Touch ID or a fingerprint — no email or password …
- Download your dataYou can save your posts, messages, settings and more as a single file. Go to Settings → Ac…
- Delete your accountGo to Settings → Account & login → Delete account. You may be asked for your password to c…
- Change your name or usernameChange them in Settings → Account & login → Change name & username. Your username is the n…
- Switch between accountsAdd another account and switch between them in Settings → Account & login → Signed-in acco…
- Log outLog out on this device from Log out at the bottom of Settings. To log out somewhere else, …
- Sign in with Google or AppleSign up or sign in with the Google or Apple button on the sign-in screen. Accounts made th…
- Confirm your email addressWhen you sign up with email, we send a confirmation email. Open its link to confirm. Passw…
- Check your account statusSettings → Account & login → Account status shows any warnings or restrictions on your acc…
Payments & membership1 article
Security6 articles
- Passcode lockTurn on Settings → Account & login → Passcode lock to be asked for a 4-digit code every ti…
- Suspicious login alertsYou're notified when someone signs in from a new device. Switch this in Settings → Account…
- See where you're logged inSettings → Account & login → Where you're logged in lists every device signed in to your a…
- I think my account was hackedChange your password (if you can't sign in, see I forgot my password). In Settings → Accou…
- How we protect your dataPersonal details such as your email address are stored encrypted on our server. Passwords …
- I lost my authenticator appEnter one of the backup codes you saved when you turned on two-factor authentication, in p…
Data & devices4 articles
- Device permissions (camera, mic, location, notifications)Check and change what CrowOn is allowed to use in Settings → Data & media → Device permiss…
- Clear cache and search historyIn Settings → Data & media: Clear cache: removes photos and videos temporarily stored on y…
- Usage measurementWith Settings → Data & media → Help improve CrowOn turned on, how features are used is rec…
- Use the same account on other devicesSign in with the same email and password (or Google, Apple or a passkey) and you can use t…
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